RENT A SERVICE TECHNICIAN
WE GLOBALLY PROVIDE
LOCAL SERVICE TECHNICIANS!
Opening
new markets
Faster than competitiors -
shorter response times on site
More service revenue &
stronger customer loyalty
THE CURRENT SITUATION OF COMPANIES
For years, companies in the mechanical and plant engineering sector have neglected their service areas, leaving valuable market advantages and profit margins untapped. Today, they formulate their situation and problems in such a way that
➔ they are finding fewer and fewer service technicians for worldwide assignments
➔ the willingness to travel is constantly decreasing
➔ the length of time service technicians stay on the job is decreasing
➔ travel costs increase massively
➔ travel restrictions make short-term assignments almost impossible
➔ the manufacturers are no longer serviceable
Global customers demand the shortest possible response times from companies and service technicians on site within guaranteed time periods. The consequence of this is that it is no longer economically or capacitively feasible for companies to send service technicians around the globe in the shortest possible time.
Support for the installed base often has to be left to local third-party providers. There is a risk of losing the high-margin service business.
Missing service technicians have become a growth-limiting factor for more and more companies.
In the next few years, about 50% of the service technicians in many companies will retire. However, according to statistics, the small number of employees who will follow will not remain in this profession for as long. The consequence is that the gap in demand for specialists will increase dramatically compared to today.
You can close these gaps with us.
Vision & Strategy
Thanks to our global network of local service specialists as well as advancing digitalization, we can solve the wide range of tasks and guarantee competent technical service and support for internationally active companies. There is no long, useless travel time. Companies have to bear significantly fewer travel costs. The most important aspect, however, is that the local service technicians can be on site with the customer much faster.
As SERVICE TECHNICIAN PROVIDER we are the world's largest platform of service technicians and service specialists for mechanical and plant engineering.
Service technicians often have years of product, process and plant engineering process knowledge. This knowledge is still extremely important, but it is transferred from the service technician to the employees at corporate headquarters. The employees in the corporate headquarters control and accompany the local service technicians in the performance of service tasks through data glasses or other means of communication. This means that service tasks can also be performed by service technicians who do not have specialized knowledge.
Production downtimes can thus be remedied much more quickly and efficiently.
Worldwide location-independent service solutions
We provide worldwide technical service for all industrial technologies for hire. We are a worldwide operating network of service technicians and service specialists. With our network we can provide our customers with a technical service for all industrially available technologies within 24 hours.
We set completely new standards in cooperation – maximum flexibility for our customers and maximum speed. The cooperation is on an individual project basis, they hire an efficient service partner.
With our company, we solve the problem of the shortage of skilled workers in technical service.
Positive side effect: we reduce the necessary business trips of service technicians to a minimum, reduce the environmentally harmful effects of constant changes of location and thus protect our planet.
About Michael Lachner
Mechanical and plant engineering has been my passion for over 20 years. Countless times I myself have been faced with the challenge of helping our customers on site as quickly as possible with technical service.
Developed from practice & innovatively supplemented - the "Rent A Service Technician" concept.
My many years of experience in organizing and coordinating technical service and my global network of service partners, with whom I have worked in a spirit of trust, are now available to my customers as a service technician provider. With this concept, we combine digital tools with local specialists to solve the shortage of skilled service personnel.
The Team
We are service technicians and specialists in our fields. We have the service gene.
Service is not just our job, it’s our passion. Service is part of our personal DNA.
Service is not a project - service is an attitude.
For us, customer orientation and customer focus are the decisive factors for long-term business success. If the company knows the customer’s needs and not only meets them, but also surprises the customer again and again with unexpected services – customers become fans. Customer satisfaction becomes customer loyalty.
About Michael Lachner
Mechanical and plant engineering has been my passion for over 20 years. Countless times I myself have been faced with the challenge of helping our customers on site as quickly as possible with technical service.
Developed from practical experience and innovatively supplemented -
the "Rent A Service Technician" concept.
My many years of experience in organizing and coordinating technical service and my global network of service partners, with whom I have worked in a spirit of trust, are now available to my customers as a service technician provider. With this concept, we combine digital tools with local specialists to solve the shortage of skilled service personnel.
The Team
We are service technicians and specialists in our fields. We have the service gene.
Service is not just our job, it’s our passion. Service is part of our personal DNA.
Service is not a project - service is an attitude.
For us, customer orientation and customer focus are the decisive factors for long-term business success. If the company knows the customer’s needs and not only meets them, but also surprises the customer again and again with unexpected services – customers become fans. Customer satisfaction becomes customer loyalty.
The cooperation
Do you need urgent support from our service specialists?
Cooperation with us is simple and fast. SERVICE WITH ZERO RISK
Our service technicians are ready for hire within the shortest possible time.
- Maximum speed
- Absolute transparency – no hidden costs
- Plannable costs – no additional fixed costs
- No subscription
- Full cost transparency
Send us your task description and convince yourself of our competence and speed.
We perform a technical clarification and establish contact between you and our local specialists. If the right person is not available in our network, our local partners will find the right person tailored to your requirements. You will receive an offer within a very short time. A contract is concluded directly between the client and the local service specialist.
The contractor is responsible for ensuring that all tax, social security and legal requirements are met and that all occupational health and safety guidelines are adhered to.
The client pays only the costs for the agreed scope of work of the local service technicians according to the offer. Our platform receives a commission of 15% of the contract amount from the client.
Any further questions? Please contact us.
Michael Lachner
Augsburger Straße 23 A
86495 Eurasburg
Phone +49 (172) 8 96 09 01
Mail ml@lachner-ism.com
Web https://www.service-technician.com